Register Yale Digital Lock Warranty Service

Fill out the form below to register the Yale Digital Lock Warranty service online.

Fill in English

* must be filled 

Terms & Conditions

1) Commencing from Invoice Date, ASSA ABLOY OPENING SOLUTION HONG KONG LIMITED (hereinafter called "The Company") will provide One Year Warranty to customers. 

2) In order to obtain the One Year Warranty, customer must use The Company approved installers for product installation and keep this Warranty Gard together with the official Invoice for inspection during warranty service.

3) For service inquiries within warranty period, please caM our Warranty Service Hotline, 8100 3920.

4) The Company provides free of charge and basic repair service to the products installed by The Company approved installers within the product warranty period. 

5) An warranty service within the product warranty period shall be rendered by The Company approved technician only.

6) This Warranty does not cover: 

a. Products which are NOT installed by The Company's approved installers. 

b. Replacement of any external parts such as outer shell, keypad and so on; any accessories and parts that are not included in the lock body, 

c. Damage caused by Misuse of the product, not following the User Manual, repair or modification by unapproved personnel, Negligence, Accident or Natural Calamities beyond The Company's oonlrol. 

7) Exlratraffcfee willbe charged forservicein outlying islands orrernoteareas. 

8) Any other wananty certificate than this wil not be recognized by The Company.

9) Please retain this Warranty Gard and present it together with the Purchase Invoice/ Receipt issued by the dealar to our techndans for inspection whanservice is rendered. 

10) lithe information recorded in this warranty Gard mismatch with that on Purchase Invoice/ Receipt issued by the dealer, warranty service will not be provided. This Warranty Card will be voided if ii is allernd or amended.

11) If the customer loses this Warranty Card, Toe Company reserves the right lo provide warranty service or not.

12) This Warranty is valid for Hong Kong only. 

13) Toe warranty service described in this Warranty Gard is on product itself and will continue to apply for the period specified in clause (1) , regardless of change of ownership or location. customers are responsible for an extra warranty service charges associated with change of ownership or relocation of the product. 

* ASSA ABLOY OPENING SOLUTION HONG KONG LIMITED reserves the right to amend, at its sole discretion and without notice, any of the conditions described in tlis Warranty Card. My liability which otherwise may arise out of or in connection with such alteration is expressly excluded. The Chinese version of these Terms and Conditions is for reference orly. In case of any discrepancy between the Chinese version and English version, the English version of the Terms and Condtions shall prevail.

** Please fill in and retain this Warranty Card together with Formal Invoice/ Receipt issued by the dealer for warranty pupose.